Privacy Policy

Effective Date: February 4, 2025

Introduction

This Privacy Policy explains how Pixel Commerce Studio LLC ("Pixel Commerce Studio," "we," "our," or "us") collects, uses, shares, and protects personal information through our website www.pixelcommercestudio.com, related applications, creative platforms, and digital communication channels.

This policy applies to all data collected when you:

Visit or use our website, mobile applications, or client portals,
Engage with our creative, development, or marketing services,
Communicate with our representatives, or
Interact through social media, email, or third-party marketing tools.

By accessing or using our services, you agree to the practices described in this Privacy Policy and our Terms of Site Use. If you do not agree, please discontinue using our site or services.

Pixel Commerce Studio is based in the United States and operates in accordance with U.S. federal and state privacy regulations, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Personal Data We Collect

We collect personal and business-related information in several ways — directly from you, automatically through our website, and from third-party tools that support our digital services.

A. Information You Provide Directly

When you engage with Pixel Commerce Studio, we may collect:

Contact Information: Name, company, email address, phone number, and mailing address.
Account Information: Login credentials for client dashboards or project portals.
Business Details: Company name, website, marketing goals, and service preferences.
Payment Information: Billing address and transaction details (processed through third-party payment gateways like Stripe, PayPal, or Shopify — we do not store full card details).
Project Materials: Files, images, videos, and other digital assets you upload or share for creative or technical work.
Communications: Messages, feedback, emails, or forms you submit through our website or customer support.

B. Information Collected Automatically

When you visit our website or use our tools, we automatically collect:

Device Data: IP address, browser type, operating system, device ID, and location (approximate).
Usage Data: Pages visited, time spent, links clicked, session duration, and navigation paths.
Cookies and Tracking Data: See our Cookie Policy for detailed information on cookies, beacons, pixels, and local storage used for analytics, personalization, and ad targeting.

This helps us optimize site performance, enhance your experience, and personalize content, proposals, and marketing materials.

C. Data from Third Parties

We may receive information from:

Analytics tools (e.g., Google Analytics, Meta Pixel, LinkedIn Insights),
Ad partners or affiliate networks,
Project management platforms (e.g., Asana, Trello, Slack, Figma),
Publicly available business directories, or
Social media integrations when you engage with our pages or ads.

2. How We Use Your Information

We use collected data to:

Deliver and manage our design, development, and marketing services.
Process invoices, proposals, and service agreements.
Communicate with you about projects, updates, and support.
Personalize and improve website experience and marketing content.
Analyze trends and optimize performance through analytics tools.
Maintain legal compliance and business records.
Prevent fraud, misuse, or unauthorized access to our systems.
Send promotional offers or newsletters (only if you have opted in).

We will not sell or rent your personal data to any third party.

3. Data Sharing and Third-Party Access

We share limited data only when necessary to provide our services or comply with the law. Examples include:

Technology Providers: Hosting, cloud storage, analytics, CRM, and project management tools.
Payment Processors: Stripe, PayPal, or Shopify for secure payments.
Marketing Platforms: Meta, Google, Mailchimp, or HubSpot for advertising and communication.
Legal and Compliance Services: To fulfill legal requirements or enforce our agreements.

All partners and vendors operate under data protection agreements consistent with this Privacy Policy.

4. User-Generated Content and Public Information

If you share testimonials, case studies, or content on our website or social media, this information may be visible to others. We may feature client projects in our portfolio only with consent or based on agreed publicity rights in your project contract.

5. Data Security

We maintain administrative, physical, and technical safeguards to protect your personal data. This includes encryption, secure servers, access control, and periodic security reviews. While we strive to maintain the highest level of security, no system is completely invulnerable, and you share information at your own risk.

6. Retention and Disposal of Information

We retain your information only as long as necessary to:

Complete active projects,
Fulfill contractual or legal obligations, and
Maintain legitimate business records.

Once no longer needed, data is securely deleted or anonymized.

7. Children's Privacy

Pixel Commerce Studio does not knowingly collect data from individuals under the age of 13. Our services and website are intended for business professionals and adults over 18.

8. Your Privacy Rights

Depending on your location, you may have rights under state or national privacy laws, including:

Access — request a copy of the data we hold about you.
Correction — update or correct inaccurate information.
Deletion — request that we erase your data (subject to legal exceptions).
Opt-Out — withdraw consent for marketing communications.

To exercise your rights, please email privacy@pixelcommercestudio.com or use the "Contact" form on our website.

9. Cookies and Tracking Technologies

We use cookies and tracking technologies to improve our website and personalize your experience. You may disable cookies in your browser settings, but some site functions may not work properly.

For details, please refer to our separate Cookie Policy, which describes the types of cookies used and how to manage them.

10. Data Transfers

If you access Pixel Commerce Studio services from outside the United States, your data may be transferred to and processed in the U.S. or other countries where our partners operate. We ensure that such transfers are protected through data processing agreements and standard contractual clauses as required by applicable laws.

11. Policy for Clients and Business Partners

For business clients, we may store contact information, project documentation, and design assets for collaboration, billing, and communication purposes. We do not share project details or intellectual property with third parties without explicit written permission.

12. Updates to This Policy

We may revise this Privacy Policy periodically to reflect legal changes or improvements in our practices. Any updates will be posted on this page with a new "Effective Date" and, when appropriate, communicated by email.